Introduction to NetSuite Dunning letters
Effective dunning processes are crucial for maintaining healthy cash flow and positive client relationships. Our Dunning Accelerator offers an efficient, automated approach, empowering businesses to streamline their accounts receivable management within the NetSuite environment.
Dunning objectives and pain points
IManaging overdue balances and automating follow-ups can be challenging for many businesses. Clients often express the need for a dunning process that balances simplicity and adaptability, enabling them to:
- Efficiently Track Overdue Balances: Gain real-time visibility into accounts receivable.
- Automate Collection Letters: Eliminate manual follow-ups with automated communication.
- Streamline Processes: Implement a solution that is flexible enough to meet specific business needs.
At Novutech, we designed our Dunning Solution to address these needs, offering a ready-to-use, customizable process that ensures efficiency and ownership from day one.
Key features of the Dunning Solution
Manage up to four levels of customer dunning, invoice dunning, and hybrid dunning workflows.
Choose between emailing or printing dunning letters.
Fully automate processes or initiate them via mass updates, depending on your preferences.
Out-of-the-box support for dunning in three different languages.
Tailor email templates to match your brand voice and client preferences.
Simplify reporting with saved searches and dashboards for tracking overdue balances and dunning statuses.
Easily adjust customer statements for clear and actionable communication.
Integrated shortcuts on dashboards for streamlined workflows.
How we implement the Dunning Solution
Our consultants work with you to understand your unique needs, setting up the Dunning Accelerator quickly and efficiently. Following the initial configuration, we conduct a training session to empower your users to thoroughly test the setup. Based on your feedback, we fine-tune the configuration and deploy it to the production environment on the agreed date.
- Fixed implementation fee
- Recurring annual fee
- Implemented within few days (based on your availability)
Customer feedback on Dunning
Our clients consistently highlight the following benefits of the Dunning Solution:
- "Straightforward and user-friendly setup."
- "Leverages mostly standard NetSuite processes without heavy scripting."
- "Highly adaptable to meet specific business needs."
- "Supports full automation for seamless workflows."
- "Provides easy state-based tracking of customer statuses."
Streamline your collections with Novutech today!
Novutech’s Dunning Solution simplifies overdue balance tracking, automates follow-ups, and enhances cash flow management. Contact us today to learn how this solution can revolutionize your accounts receivable processes.
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