CRM
The solution gives you a 360-degree view of your customers so that you can take faster strategic decisions, achieve your goals and accelerate your business growth.
Summary
Netsuite CRM provides powerful capabilities in one single solution to cover your customer lifecycle from lead to opportunity, from sales order management to renewals. You will be able to evaluate continuous sales performance with the real time dashboards and personalized key performance indicators.
With Netsuite’s cloud CRM Solution you can build reliability, predictability and trust into the sales process with forecasting,upsell and commission management.
You will be able to assess your performance and use real-time data to identify your weaknesses and quickly set up an improvement plan.
Thanks to the extensive automation and customization capabilities, you also save time, enjoy reliable process flows that perfectly fit your own individual business, and reduce the risk of human error.
Customers constitute the foundation of any company, make sure to have the right tool to manage them efficiently and increase their satisfaction.
Features
Sales Force Automation
Manage opportunities, revenue, key contacts, notes and related documents in one place via the NetSuite CRM solution. Provide sales managers with a complete overview of all leads and opportunities in the pipeline, capture detailed records across all interactions and convert opportunities into quotes and sales orders.
Reporting and Analytics
Real-time dashboards deliver customisable, role-based reports to sales, marketing and service teams, which will give them instant insights and help them develop your customer portfolio faster and more efficiently.
Sales Forecasting and Quota Management
Build reliability, predictability and trust into the sales process via a strong incentives policy and commission schedules and plans.
Upsell, Quote and Order Management
Easily convert quotes into approved sales orders and automatically process them with back-end financials.
Customer Service and Support
Provide the customer service centre with a 360 ° overview of customers.
Marketing Automation
Automate multi-channel marketing campaigns to align with sales efforts.
Ecommerce
Connect with NetSuite’s e-commerce solution to create a single system of records for customers, activities and transaction data. Discover more about it here
