Lengow: Customer testimonial

Who is Lengow?

Since 2009, Lengow has established itself as a major player in the French and European markets by providing an intelligent and automated e-commerce platform. With over 200 integrated marketplaces and 1,400 channels, Lengow supports 4,900 brands and retailers in 64 countries, optimizing their visibility and profitability.

Issue/Needs - Sustained Growth with Netsuite

The collaboration between Novutech and Lengow was initiated following the successful implementation of NetSuite at Ibanfirst, a long-time client of Novutech. As a portfolio company of Marlin Equity Partners, like Ibanfirst, Lengow was referred to Novutech to benefit from our expertise in Cloud ERP solutions. This marked the beginning of a fruitful collaboration.Needing a robust ERP tool to support their business and expansion, Lengow chose NetSuite to optimize its accounting processes, the bank reconciliation, and the quality of its management reporting through the standardization of KPIs across the various group companies. Novutech extended the implementation to their French and Spanish subsidiaries, anticipating future expansion.

Key NetSuite Features Leveraged by Lengow

In the scope of our partnership, Novutech integrated various powerful NetSuite features to meet the specific needs of Lengow, thus optimizing their process management.

• Consolidation and Financial Reporting: given Lengow's geographic and multi-company scope, Novutech assisted Lengow teams to integrate their French and Spanish subsidiaries into NetSuite, with comprehensive transactional and reporting tools.
• Integration with Zuora Tool: NetSuite's flexibility facilitated integration with other software such as Zuora (subscription billing tool).
• Invoicing and Credit: NetSuite's invoicing feature automated Lengow's processes, improving operational efficiency. Credit management was integrated to ensure secure transactions.
• Revenue Recognition: automation using Zuora as a source for revenue recognition provides a clear view of financial performance.
• Supplier Payments Management: NetSuite facilitates supplier payments management for Lengow, ensuring smooth and secure transactions.
• Integration of ZoneReconcile (Zone & Co): Novutech successfully led the integration of the bank reconciliation tool ZoneReconcile into Lengow's NetSuite tenant, in close collaboration with Zone & Co consultants.
• Assets Module and Depreciation Management: the use of NetSuite’s Fixed Assets module ensures effective tracking of assets, with precise depreciation management.
• Transaction Matching and Allocation Schedule: NetSuite offers advanced features to Lengow for transaction matching and allocation schedule, ensuring accurate matching of financial data.
• Standard NetSuite Transactions: Novutech implemented and trained Lengow on the efficient creation and use of standard NetSuite accounting transactions (Journal entries, Customer and Supplier Invoices and Credits, Customer and Supplier Payments, etc.).
• Management of Accrued Expense: Novutech assisted Lengow in building expertise in generating accrued expense journal entries.
• Intercompany Management with our Novupack add-on solution: our Intercompany Automation Novupack was successfully integrated, providing transparent management of intercompany transactions between different subsidiaries.

Benefits of Working with Novutech

• Accounting Expertise: our team provided essential accounting expertise to ensure accurate accounting.
• Personalised Support: following a project methodology, we offered step-by-step support.
• Availability and Travel: our availability and frequent visits to their offices (in France and Spain) were highly appreciated during the implementation.

Challenges Faced

• Connectivity with Zuora: Customizing the Zuora connector took time and close collaboration with the external provider responsible for the Zuora integration. Challenges related to data quality also arose and had to be resolved.
• Constantly Evolving Needs: New needs emerged along the way (especially around managing provisions for accounts receivable, etc.).

Current Situation - Growth and Continuous Optimization

Currently, Novutech continues to support Lengow in its growth by providing ongoing support. Our expertise is also being utilized to enhance financial reports and optimize data transmission.In summary, Novutech is proud to be Lengow's trusted partner, helping them achieve their growth objectives through a successful digital transformation.Do you want to know more about our expertise and how we run NetSuite implementations? Contact us